TESTIMONIALS


LUXURY SOCIETY HILL NEW CONSTRUCTION – ESTATES ON 3RD

Susanna Kunkel represented us recently as buyers of a new construction townhome. She did a superb job in advising and negotiating from open house through settlement and well beyond. Her professional expertise in luxury real estate contract management, marketing and transactions is stellar and her customer service has been impeccable.

She puts a great deal of attention into every detail at each and every step of the home-buying process with a fantastic level of responsiveness and availability at every turn, day or night. She has proven to be very trustworthy, caring, and perceptive in managing all situations that arise, whether simple tasks or those requiring strong diplomatic skills. She has a great support team, too. I highly recommend Susanna and would not hesitate to have her handle our future real estate needs.
— LB, Buyer


RITTENHOUSE LUXURY CONDO

We found that Susanna was up-to-date on the market conditions in Rittenhouse Square. We appreciate her frankness and honesty about realistic pricing. She was very accommodating arranging contractors, cleaning personnel and staging companies to present our property in the best light. I consider  this a true one stop shopping experience. I must also command Susanna’s staff for handling the logistics in a smooth and painless manner. This was especially important to us as we do not reside near Philadelphia.
— Lloyd Thompson, Seller


WATERFRONT CONDO AT PIER 3

Susanna is very customer friendly . Her non conventional selling approach is very effective. Her professionalism is exceptional. Having a real estate lawyer on site was very helpful. Since I didn’t bring a lawyer with me and we needed to enter some language in the contract for protecting us that was quite handy. I felt Susanna always protected my interest but also provided me with objective advice to complete the transaction. All in all it was a great experience. I will always refer my friends to her . I have already mentioned to her that I could be interested for a townhouse in the Art Museum or Northern Liberty area for my son.
— Swapan Sen, Seller


SELLING WITH SOLUTIONS

When we decided to sell our home, we personally knew several real estate agents. We decided to use the services of Susanna Kunkel. We have been patting ourselves on the back for that decision ever since. We thought the sale would be a sweet and timely process. Unfortunately, reality did not measure up to our expectations. There were a seemingly endless series of issues dating back to the original construction of our house that made it look at times as though we would never be able to sell our home. Although Susanna is obviously a refined and demure lady, beneath the surface lurks a pit bull of tenacity. Due in large part to her intelligent guidance we prevailed.
— Mike & Aleelat N, Seller


STRESS FREE SELLING

Working with Susanna Kunkel made selling our home a stress-free experience. She’s professional, knowledgable, extremely helpful and the most pleasant agent we’ve ever dealt with. Because of her accessibility and dedication, there was never a need to worry about anything. She sold our house quickly, the closing went off without a hitch and we gained a valued friend! Susanna knows her business – we strongly recommend her services!
— Star R, Seller


FISHTOWN NEW CONSTRUCTION SELLER

Susanna will go above and beyond for her clients. I remember when I first met her in person. She came all the way to NYC to meet with me and listened to my goals, completed my survey that I had, and we even chatted about personal life. I really enjoyed her approach through the entire sale process.  She is very collected and poised, for instance I am a very mobile person constantly moving around the globe so my schedule is tight and boy can things change at a moments notice. Susanna was able to stay calm and focused even though I may have been short with her or not available at all times. I am very grateful for the professionalism, knowledge, wisdom, and tact that she brings to her industry. WAY TO GO Susanna!
— KP, Seller


PIED DE TERRE CONDO IN NAVAL SQUARE

We have literally been looking for a condo in Philly for 15 years. Sounds ridiculous but it’s true. While we’ve made offers and even gotten to deposit I’m a couple it just never worked out. But along came Susanna and she is like a major workhorse. She never gave up on us and worked so hard to help  us and now we are proud owners of a condo at Naval Square. Susanna is amazing and we are truly grateful for her help.
— Carol F., Buyer


HISTORIC GERMANTOWN SHORT SALE

Susanna is a top notch professional, without doubt. What separates her, however, is her zen nature and intuition that, at times, can be spiritual. Let me explain. I had the unenviable situation of dealing with a mortgage company that, like most, have a draconian way of doing business at best.   Susanna was able to work her way through the constant obstacles created by the mortgage company. Long story short …. Susanna got it closed!
— Mike C., Seller


SELLLING HER PARENTS HOUSE

As I was living in a different state as my parents, it was tough to find a good real estate agent for them. I was given a couple different phone numbers of agents, however, they never called back. I finally found Susanna and she was very prompt in getting a call into my parents. Not only was Susanna prompt and on top of things, she was aggressive in a professional manner and looked out for my parents best interest. Susanna’s customer service was beyond compare. I would, and have, referred Susanna to anyone!
— Mistie M, Seller


MANAYUNK NOB HILL CONDO SALE

Susanna and her team went above and beyond. Very Responsive and great marketing including a great coming soon which secured an offer within 24 hours of listing.
— Gordon B., Seller


FORECLOSURE FIRST TIME HOMEBUYERS

“Our 1st home purchase was a foreclosed property that took over 3 months to close. Every issue possible came up and we were lucky to have Susanna and all her knowledge on our team. Thank you so much!”
— Laura L, Buyer


203K FIRST TIME HOME BUYERS-INVESTORS

Susanna was an absolute pleasure to work with from the beginning! Before meeting Susanna, my fiance and I worked with another real estate agent with a different company and did not have a pleasant experience, so Susanna was a breath of fresh air. She was very knowledgeable and was able to answer  all of our questions in a timely fashion. We weren’t the traditional home buyers in that my fiance and I were looking to buy an investment property. She believed in our vision and we felt like she was looking out for our best interest til the very end. She even talked us out of buying a property at one point… so you know she wasn’t in it to make a quick sale.
— Jennifer L., Buyer


FIRST TIME INVESTORS

Susanna helped us find a property in Center City Philadelphia. She was patient and very knowledgeable. I would definitely recommend her to anyone who is looking to buy or sell a home in the area.
— Daniel Z., Buyer


FIRST TIME HOMEBUYER DREAMS COME TRUE

I worked with Susanna for almost a year and she is amazing! I originally wanted to do 203K renovation loan. I was looking for a house that I could make my own, but also earn some equity by fixing it up. I had tried a few realtors that were not willing to look at foreclosed or uninhabitable homes and/or in the areas that I wanted. I had big dreams that a lot of people seemed to shut down. Until I found Susanna! She was not afraid to jump on board! We looked at some houses in pretty horrible condition and she had a great eye for what type of repairs I could make on my budget and which houses were too far gone. After one failed attempt at purchasing a home (due to FHA regulations) Susanna felt that she should recommend me to a relator that was more familiar with the area that I looking at. I so appreciated her honesty! Even while working with another realtor, she continued to call me, meet for coffee, ask me how things were going, and offer advise. After another failed attempt to purchase the same home with a different realtor, I wanted to go back to working with Susanna. She drove an hour outside the city every time to show me homes and when I finally found a home I liked, even though it was outside her territory, her estimate of the house’s value was dead-on! She understood the type of home I was looking for and which aspects were really important to me. She was always available and worked with me even when she was out of the state on vacation. She became not only my realtor but my friend and made the trials and tribulations of buying my first home (using a complicated loan) as painless as possible. I highly recommend her! You will not be disappointed.
— Cori D., Buyer


HAPPY SELLER WITH OFF-MARKET SOLUTION

Susanna Kunkel provided very efficient service in representing me in the sale of my home. She was very professional and always available. Her negotiation skills were on point on my behalf, and the process did not take long. I would highly recommend Susanna to anyone in need of an excellent agent.
— Rev. S., Seller


EAST FALLS DUPLEX – FIRST TIME HOMEBUYER

I truly enjoyed working with Susanna. She cared as much as I did about finding me the perfect home and stuck by me through the entire process. Her patience was one of her strongest attributes as we honed in on exactly what I wanted in my first home. I also appreciated her knowledge of the Philadelphia area since I was not very familiar with the various neighborhoods. Her negotiation skills were paramount as we met new challenges in the complex FHA 203k process. I look forward to working with her in the future :)!
— Z.S., Buyer


NEWLYWED HOMEBUYERS

Susanna patiently helped my wife and I find our first house, one that is just right for us. Susanna is easy to work with, very knowledgeable, professional, and goes the extra mile in ensuring you get the best possible home buying experience. Can’t recommend her any more highly!
— Jordan V, Buyer


FISHTOWN SELLER

I felt completely at ease from the moment I began working with Susanna. She expertly guided us through the entire selling process, providing sound advice during some of the more stressful aspects of our transaction.
— Stephanie H, Seller


FHA203K FIXER UPPER

Susanna helped us to locate and purchase a home in the Germantown section of Philadelphia. We had very specific requirements in that we were looking for a fixer upper but not something that had an overwhelming amount of work to be completed because we are homebuyers and not investors, and on top of this we were working with a limited budget. Her knowledge of the 203k loan process and purchasing foreclosures was invaluable in helping us achieve this. After months of searching for a home that met our criteria and still not finding anything, Susanna was very helpful in trying to expand our search and get us to consider other options, all while still working diligently to find something that fit our original plan. Being stubborn first time buyers we did end up holding out for what we were originally seeking, which Susanna was completely on board with. There were two areas in which I was specifically impressed with Susanna – her negotiation skills and the rigor she showed in fighting for her clients. Since we were looking for fixer uppers and were also competing with investors, negotiation skills were crucial when dealing with sellers. Susanna submitted comprehensive packages along with offers to highlight to sellers how competitive our offers were. When dealing with emotional sellers who are attached to their homes and sometimes tend to overlook the amount of renovations required, it was essential to present the information in the manner in which she did. Although we lost out on some opportunities to cash buyers, Susanna’s negotiation skills made us much more competitive. Finally, Susanna really shined at the end of the process surrounding settlement. There were some delays with our lender and Susanna made sure to constantly stay on top of them. With everything we were dealing with at the time it was nice to know we had her as a resource to make sure the lender did what they were supposed to do rather than us having to chase them. She really fought for us in the end and ended up getting us a credit on some of the fees we had to pay due to all of the issues we faced. After months of searching, we found a home that absolutely exceeded our expectations. We could not have done this without Susanna and cannot recommend her highly enough.
— Stephanie M, Buyer


TEMPLE MULTI-UNIT INVESTOR

Susanna helped me purchase an investment property in 2012. After only few showings, she knew exactly what I was looking. She quickly narrowed down the search according to my preferences. The one thing that stands out in my mind during the process of purchasing my property is that Susanna would promptly return all my calls. Also, she is great with getting the entire price negotiating process done electronically. I appreciated that as I was working full time and could not take much time away from work. I would recommend Susanna!
— Serous H, Buyer


PASSYUNK FIRST TIME HOMEBUYER

Susanna was very helpful in finding the perfect home in a short amount of time. Safety was my first priority and she was constantly taking that into account. When we first looked at houses, she knew I didn’t have much time and took me to so many houses in different neighborhoods; we hadn’t even met and she picked out very good houses for me based on my preferences that we had previously discussed. Once we figured out what kind of house and neighborhood I was looking for, she was able to find other houses that were near-perfect matches for me the next day! She was responsive, worked quickly and knew a great deal about all of the different neighborhoods we visited in Philadelphia.
— Sami S, Buyer


FAIRMOUNT CONDO

As an analytically driven person and first time home buyer, I had a lot of questions throughout the home buying process. Luckily I found Susanna. Her breadth of knowledge of the process, market, and area was invaluable to me. You can tell with Susanna that she wants the best possible outcome for you when buying a home. I was probably not the easiest buyer to deal with and Susanna was always warm and welcoming to my stream of ever changing requests. We ended up looking at 20-30 different properties before landing on the right one. Susanna was supportive throughout, guiding me in the right direction and ultimately my first home! If you’re looking for a great home buying experience, contact her!
ps. Moving isn’t fun, Susanna provided some aid in the form of beer and pizza, awesome!
— Ted R, Buyer